AR Collection Specialist

POSITION PURPOSE
The A/R & Collections Specialist is responsible for maintaining and managing customer accounts receivable including application of payments, collection of outstanding balances, and resolution of billing and payment discrepancies.


ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Apply daily cash receipts to customer accounts

• Assure timely collection of aged receivables from assigned customers

• Establish and maintain positive working relationships with customers

• Contact customers to request payment or resolve payment issues on a timely basis.

• Investigate and resolve accounting inquiries, disputes, partial and/or non-payments from customers

• Appropriately escalate collection issues both internally and within the customers’ organization

• Assist manager by performing initial negotiations on payment plans with delinquent customers

• Manage and review weekly aging reports 

• Daily Order Release based on level, assigned schedule, and as needed due to staff shortage or crunch


QUALIFICATIONS

EDUCATION/CERTIFICATION:    Some college or 2 plus year's progressive experience in the field of A/R and Collections.  

REQUIRED KNOWLEDGE: Knowledge of Accounts Receivable, aging schedule, and customer billing  

EXPERIENCE REQUIRED: Knowledge of commonly-used Accounting concepts, practices, and procedures. Accounts receivable experience, Account research, and Reconciliation & adjustments.

SKILLS/ABILITIES: Possess excellent oral and written communication skills, Detail-oriented & self-starter, Proficient in Windows / Excel / Word / Microsoft Dynamics GP a plus



Empleador de Oportunidades Equitativas

Roland DGA Corporation cumple con todos los reglamentos sobre equidad en el empleo.

Roland DGA Corporation es un Empleador de Oportunidades Equitativas cuya política se cerciora de que todos los empleados y los empleados potenciales sean tenidos en cuenta para todos los puestos con base en sus calificaciones y habilidades, sin tener en cuenta la raza, el color, el sexo, la religión, el embarazo, la ascendencia, la edad, la procedencia nacional, el estado de ciudadanía, el estado de veterano, la orientación sexual, el estado civil, la discapacidad física o mental o cualquier otro estado protegido legalmente.


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